Warranty - Windham Powersports

WARRANTY POLICY FOR NEW OFF ROAD MOTORCYCLES, ATVS, SUV AND GO-KARTS

This Warranty is limited to cover any defective parts of original purchaser of Windham Powersports (here refer as WPS) for 30 days from the date of WPS's sales invoice and does not cover common wear items such as blades, belts, tines, tires etc. WPS reserves the right to inspect any equipment or parts, which are claimed to have been defective in material or workmanship.
This Warranty does not apply to any part or product which in WPS's judgment shall have been misused or damaged by accident or lack of normal maintenance or care, or used as rental or racing or rider abuse or altered in a way which adversely affects its performance or reliability, or which has been used for a purpose for which the product is not designed. Misuse also specifically includes failure to properly maintain oil levels, grease points and drive line shafts. WPS reserves the right to make changes in materials or design of the product at any time without notice.
This Warranty shall not be interpreted to render WPS liable for damages of any kind, direct, consequential, or contingent to property. Furthermore, WPS shall not be liable for damages resulting from any cause beyond its reasonable control. This Warranty does not extend to loss of any expense or loss for labor, towing, shipping charges incurred, supplies, and rental machinery or for any other reason. WPS does not reimburse any labor cost. However WPS does provide free labor on defective motors and installation of defective parts that are still under their specified warranty period in its own facility.

The following items are not covered:

Blades tires, tines rims, body panels, fuses, forks, shocks, gaskets, light bulbs, seats, CV Boots, oil filter, air filter, fuel filter, filters, clutch wear parts, cables, drive belt, chain, spark plug, any part made from rubber, belts, brake linings and/or pads, batteries, sprockets, external springs, clips, nuts, bolts and fasteners.
Engine case will be covered only if damage caused by internal mechanical failure lubricated components.

Warranty claim procedure:

  1. Customer needs to contact WPS in writing regarding warranty claim.
  2. Please include:
    Purchase Date
    Name of Purchaser
    Item to be covered under warranty
    and any photo's of damage if possible

    Send to:
    Windham Powersports
    1037B Roosevelt Trail
    Windham Maine 04062
    (Or drop off at office)

  3. Include copy of original Bill of Sale with warranty information
  4. Once contacted back please bring damaged parts into to shop to be inspected by WPS technicians
  5. After receiving the parts, WPS will do an inspection and other necessary steps to repair, rebuild or replace warranty part and send or deliver them back to customer.

WHY WE NEED YOU TO SEND PARTS BACK?

We need to verify your replacement part is the correct one to send to you.We require the part back so we may monitor defective parts and notify the correct manufacturer of potential future problems or recalls. We need to verify that your part is in fact defective. Many times we receive parts that are not defective at all.

SHIPPING AND HANDLING CHARGES: (S&H CHARGES)

Within in warranty period customer pays S&H charge to WPS facility and WPS will pay return shipping to customer unless it is determined the part was abused, misused or damaged in any way other than a manufacturers defect. Customer needs to pay for part(s) and S&H both ways for out of warranty parts.

All Sales Policy:

All sales are final. No return, no exchange, No refund for any reason. Changes, Errors & Inaccuracies:
www.coolster.com

Windham Powersports

reserves the right to update or modify these Terms & Conditions at any time without prior notice. Improvements to products may result in unannounced small changes to specifications and external appearance. We strive to list and advertise all text and product information as accurate as possible. However, unforeseen typographical errors, picture errors and inaccurate information on this website may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, including order that have already been submitted. If such errors occur, we apologize for any inconvenience. Binding Agreement: These Terms and Conditions, together with all Exhibits to these Terms and Conditions form a binding agreement (the 'Agreement') between the buyer and Windham Powersports.